Terms of service
Last updated: May 22, 2026 ยท Effective: May 22, 2026
These Terms of Service ("Terms") govern your access to and use of verdictgoods.com (the "Site") and your purchase of products from Verdict Goods LLC ("Verdict Goods," "we," "us," or "our"). Please read them carefully. By using the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site or place an order.
1. Agreement to these terms
By accessing the Site, joining our list, or placing an order, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you are using the Site on behalf of a business, you represent that you are authorized to accept these Terms on its behalf.
2. Who we are
Verdict Goods LLC is a cookie micro-bakery based in Chicago, Illinois.
- Principal place of business: 205 N Michigan Ave Suite 810, Chicago, IL 60601
- Contact: hello@verdictgoods.com
3. Eligibility
You must be at least 18 years old to place an order. By ordering, you represent that you are 18 or older and that the information you provide is accurate and complete.
4. Our products and how drops work
Verdict Goods sells baked goods through periodic limited releases ("drops"). Drops are made in small batches, are available in limited quantities, and are sold on a first-come, first-served basis until they sell out. We bake a fixed quantity for each drop and do not guarantee availability. Flavors, quantities, dates, and pickup locations vary by drop and are described on the Site for each drop.
5. Orders, pricing, and order acceptance
Prices are shown at checkout and may change at any time before you place an order. We make reasonable efforts to describe products and prices accurately, but errors may occur. If we discover an error in a price or description after you order, we may cancel the order and refund any amount charged. Your order is an offer to buy. We may accept or decline any order, or limit quantities, for any lawful reason, including suspected resale, fraud, or error.
6. Payment
Payment is processed at checkout through Shopify Payments and its payment processors. By placing an order, you authorize us to charge your payment method for the total shown, including any applicable tax. We do not receive or store your full payment card number.
7. Pickup
Orders are fulfilled by local pickup only. We do not ship. When you order, you select or are assigned a pickup window at a Chicago pickup location announced for that drop. You are responsible for collecting your order during the stated window and may be asked to provide the name on the order. Late and missed pickups are addressed in Section 8.
8. Cancellations and refunds
Because our products are perishable food made to order in limited quantities, all sales are final. We do not offer refunds, exchanges, or cancellations once an order is placed, except as required by law or as stated here. Orders not collected during the pickup window are not held, not shipped, and not refunded. If we cannot fulfill part of your order, for example if a flavor does not meet our quality standard, we will contact you before pickup and offer a substitute or a refund for the affected items. See our Refund Policy for further detail.
9. Allergens and food safety
Our products are made in a shared commercial kitchen that handles wheat, milk, eggs, tree nuts, soy, and other allergens. We cannot guarantee that any product is free from any allergen, and cross-contact may occur. Allergen information for each product is provided on the Site, and you are responsible for reviewing it. If you have a food allergy, do not rely solely on product names, and do not order if you cannot safely consume products made in a shared facility.
10. Electronic communications and text messages
By providing your email address or phone number, you consent to receive electronic communications from us about your order and, where you have opted in, marketing messages. If you opt in to text messages, message frequency varies, message and data rates may apply, and you can reply STOP to opt out or HELP for help. We do not sell or share your phone number or your messaging consent with third parties for their own marketing. See our Privacy Policy for details about how we handle your information.
11. Intellectual property
The Site and its content, including the Verdict Goods name, logo, brand elements, text, graphics, photographs, and the design and presentation of our products and packaging, are owned by Verdict Goods LLC or our licensors and are protected by intellectual property laws. You may not copy, reproduce, or use our content or marks without our prior written permission.
12. Photography at pickup and customer content
Pickup events may be photographed or filmed for our marketing and records. By attending a pickup, you acknowledge this. If you submit or publicly tag content featuring our products, for example a review, photo, or social post, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in our marketing, with attribution where practical. We will obtain your separate consent before using your name or identifiable image in paid advertising. You may ask us to stop using your submitted content by emailing us.
13. Acceptable use
You agree not to misuse the Site, including by attempting to interfere with its operation, accessing it through automated means without permission, placing fraudulent orders, or using it for any unlawful purpose.
14. Disclaimers
The Site and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted or error-free. This section does not limit any rights you have under law that cannot be waived.
15. Limitation of liability
To the fullest extent permitted by law, Verdict Goods LLC and its members, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Site or products. Our total liability for any claim relating to a product or order will not exceed the amount you paid for that order. Nothing in these Terms limits liability that cannot be limited under law, including liability for personal injury caused by our negligence.
16. Indemnification
You agree to indemnify and hold harmless Verdict Goods LLC from any claims, damages, or expenses, including reasonable legal fees, arising from your violation of these Terms or your misuse of the Site or products.
17. Governing law and disputes
These Terms are governed by the laws of the State of Illinois, without regard to its conflict of laws rules. You agree that any dispute relating to these Terms or your use of the Site will be brought exclusively in the state or federal courts located in Cook County, Illinois, and you consent to the jurisdiction of those courts.
18. Changes to these terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Changes apply to orders placed after the change takes effect. Your continued use of the Site after a change means you accept the updated Terms.
19. General
If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. These Terms, together with our Privacy Policy and Refund Policy, are the entire agreement between you and us regarding the Site and your orders. We may assign these Terms; you may not assign them without our consent. Our failure to enforce a provision is not a waiver of it.
20. Contact us
Verdict Goods LLC
205 N Michigan Ave Suite 810
Chicago, IL 60601
hello@verdictgoods.com